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Josh Colle

Josh Colle

Chief Strategy & Customer Experience Officer, Toronto Transit Commission
Canada
Josh Colle is the Chief Strategy and Customer Officer at the Toronto Transit Commission (TTC), North America’s third largest transit system. Until recently he was a partner and national transit lead at Ernst and Young where he assisted North American transportation agencies and municipalities with their efforts to set strategic priorities, review and improve services, develop governance models, find efficiencies, enhance operating models, and navigate complex issues and stakeholder environments. As an elected Toronto City Councillor from 2014-2018, Josh served as Chair of the TTC and oversaw the opening of a new subway line, delivery of new subways, streetcars, and buses, the investment in historic levels of transit service, the introduction of free fares for kids and a two-hour transfer, the implementation of a new fare collection system, and several other critical initiatives. An experienced facilitator and advisor who often leads boards and executive teams through critical strategic deliberations, Josh previously worked as Vice President of an infrastructure firm with clients in the transportation and energy sectors. He also managed government and stakeholder relations for Toronto Pearson, Canada’s busiest airport and acted as a municipally elected school board trustee for one of Canada’s largest public schoolboards. Josh sits on the Board and Executive Committee of the Canadian Urban Transit Association and is the Integrated Urban Mobility Vice Chair.