Panel Discussion: Implementing Open Payments for transit - key considerations for agencies. Is there room for Closed-Loop in an Open Payment era?

24 Jun 2025
  • ·Which costs should agencies rolling out open-loop payments be prepared for (and sometimes are not)? Merchant-service fees? Keeping terminals certified? Fraud and chargebacks?
  • Examine the coexistence of closed-loop and open-loop fare payment systems, highlighting benefits, challenges and innovations for transit agencies
  • Analyse key differences between closed-loop and open-loop systems focusing on aspects such as control, security, equity and cost-efficiency
  • Practical insights and strategies for implementing and integrating both systems to enhance fare collection.