The implementation of open loop payments on unreserved intercity passenger rail
24 Jun 2025
Theatre 1
Launching open-loop payment in a high revenue environment, such as intercity passenger rail in the United States, which has traditionally relied upon Amtrak’s national ticketing, was tailor-made for a pilot program, where many lessons could be learned. The Capitol Corridor Joint Power Authority (CCJPA) took this on, affecting every department. Now, CCJPA is at a point where open-loop payments are poised to expand, but as always, with additional lessons learned and shared in this session.