Panel Discussion: Discount Fare Eligibility: Reducing Administrative Burdens for Customers and Agencies Alike

25 Jun 2025

  • Hear from transit agencies that have successfully launched new approaches about implementation challenges, the importance of partnerships, and opportunities for program expansion 

  • Learn about automated eligibility verification methods that support scalable programs 

  • Explore trade-offs between fraud risks, program accessibility for eligible riders, and administrative simplicity