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Panel Discussion: Discount Fare Eligibility: Reducing Administrative Burdens for Customers and Agencies Alike

25 Jun 2025
  • Hear from transit agencies that have successfully launched new approaches about implementation challenges, the importance of partnerships, and opportunities for program expansion 

  • Learn about automated eligibility verification methods that support scalable programs 

  • Explore trade-offs between fraud risks, program accessibility for eligible riders, and administrative simplicity 

Moderator
Amy Martin, Consultant - Four Nines Technologies
Panelist
Michael VanDekreke, Director, Mobility Services - Regional Transportation Authority
Chris Mahood, Director of Information Technology - Rochester Regional Transit Service
Israel Maldonado, Director of Fare Technology and Operations - San Diego Metropolitan Transit System (MTS)
View all Transport Ticketing North America 2025 Conference Agenda