In just over one year, The Chicago Transit Authority, with Scheidt and Bachmann, successfully completed the installation of 2000 FB/30 fareboxes on the entire bus fleet, including vaulting equipment at seven bus garages, and an integrated back-office data system. Challenges included scheduling around an active fleet, operator training, identifying and tracking defects, managing software upgrades, scrutinizing reporting procedures, reconciling revenue and ridership data, and transitioning maintenance responsibilities. Lessons learned will be presented from a contract management perspective.