Join David Kershaw who heads up the Payments Operations and Assurance team at Transport for London (TfL) about the remarkable journey transforming how millions pay for their daily travel. Explore the evolution from the Oyster card to contactless open loop payments and understand how these innovations now facilitate over 30 million journeys every day on TfL services. Gain insight into how TfL’s pioneering work has not only streamlined its own operations but has also fundamentally changed how consumers across the payment’s ecosystem utilise contactless payment technologies. Hear about the challenges they face and how Transport for London sees the future of public transit ticketing in one of the most historic, vibrant, and diverse cities in the world.