From Fare-Free to Modern Fare Collection: KCATA's Six-Month Transformation
After six years of fare-free service, KCATA, along with regional partner agencies, implemented a modern fare collection system in just six months. This session explores the planning, procurement, and deployment of contactless open payments and mobile ticketing under an accelerated timeline driven by community directives and influenced by the 2026 FIFA World Cup. Join this session to gain practical insights into project delivery, stakeholder coordination, customer transition, and lessons learned that can be applied to future fare collection initiatives.