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Panel Discussion: Beyond Open Loop: Maximising the Value of Transit Payments
Open-loop payments are no longer a future ambition; they're becoming the new standard. Implementation is only the beginning. As agencies look to maximise return on investment, the focus is shifting to operational performance, revenue protection and delivering better passenger outcomes.
- How can agencies maximise the return on their open-loop investment? Discover how leading operators are reducing revenue leakage, improving payment performance and using data to strengthen financial and operational outcomes.
- What have agencies learned since going live? Hear practical lessons on procurement, legacy integration, customer adoption, payment risk and the operational realities of managing open loop at scale.
- How can open-loop become the foundation for better passenger experiences? Explore how agencies are enhancing fare capping, concessions and multimodal travel to deliver simpler, more seamless journeys.
- What's next for transit payments? As open loop matures, what should agencies prioritise next?
