Panel Discussion: Innovative Fare Strategies in Public Transport: Balancing Affordability, Ridership & Revenue

18 Nov 2026
Theatre 1
  • How are transit agencies balancing affordability and equity with ridership growth and the need to maintain sustainable revenues? 
  • Examine how ABT, open payments and mobile solutions are enabling more flexible fare models and simpler passenger experience 
  • Address the challenge of modernising fare collection while ensuring cash-dependent, unbanked and vulnerable passengers remain included
Moderator
Michelle Picard Cousins
Michelle Picard Cousins, Consultant - Clevor Consulting Group
Speakers
Narmie Kandiah
Narmie Kandiah, Director, Fare Policy & Systems Strategy - Toronto Transit Commission
Michael Kohlman
Michael Kohlman, Chief Information Officer - Monterey-Salinas Transit District